Service Process

The customer service process in the casting and processing industry mainly includes the following steps:

Improve service quality and build brand reputation

Optimize marketing and expand customer base

Innovative business models to meet diverse customer needs

Strengthen customer relationship management and enhance customer satisfaction

Grasp industry trends and explore emerging markets

Build a cooperative alliance to achieve resource sharing

● Product formation, process control and confirmation, product protection and release, product identification packaging after release, and final product traceability.

● Provide customers with corresponding documents when shipping the product: raw material test report - product quality inspection report - product photos - product packaging photos - goods transportation bill of lading.

● Through the above steps, the casting and processing industry can provide high-quality services and products to customers, while continuously optimizing service processes to meet market demand changes and development trends.

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